How to make reservations (terms and conditions)
You may make reservations, change or cancel reservations, or check rates and availability:
"Nevsky Dvor" Booking Center contacts:
Fax: +7 (812) 713-35-96 (575-60-23; 575-56-87)
Phone: +7 (812) 575-60-23; +7 (812) 575-56-87; +7 (812) 575-80-10; +7 (812) 713-35-96
* It is advisable that you should use e-mail to contact our hotel. That is the best way to fully understand each other. Our Reservations department will respond to your e-mail shortly (maximum in 1 hour, except for night time).
hotel Nevsky Dvor Saint Petersburg Russia St. Petersburg Nevskydvor hotel Nevsky Dvor
Check-in: 2:00 PM
Check-out: 12:00 PM
Early Arrivals and Late Departures:
NOTE: For technical reasons at this moment it is possible to reserve a guaranteed early check in/late check out only if you are paying for the whole one night stay - see the details below. Luggage room is always availiable for our Guests free of charge.
If your arrival is early in the day and you prefer immediate access to your room before (2 PM), we recommend reserving an 'early arrival' (guaranteed early check in) to guarantee immediate access (from 6:00 AM) - which costs 100% of the daily rate. Similarly, for late departures, reserving a 'late departure' (guaranteed late check out) will guarantee access until you leave the hotel (before 23:00 PM) - which costs 100% of the daily rate. If you choose not to reserve, we will be glad to store your luggage at the luggage room free of charge.*If an 'early arrival' was not reserved and was not guaranteed by the hotel - requests for early check-in will be handled based on hotel availability at the time of check-in – free of charge.
For peace of mind, you will receive an e-mail (or a fax messsage) including details of your reservation with a confirmation reference number (it is recommended that you keep a note of this number, preferably by printing the page).
When you make a reservation directly at the Nevsky Dvor hotel you will enjoy:
- The lowest rates you'll find anywhere.
- No additional fees to book reservations.
- No hidden costs: all charges for your room are including taxes.
In most cases there is no need in securing your reservation with a credit card, you are eligible for our Reservation Guarantee without it. Only reservation for several rooms and certain arrival dates must be guaranteed to a major credit card (e.g. Visa, MasterCard). Certain arrival dates and rates may require a deposit.
NOTE: Some dates may require special booking conditions so as prepayment for the accommodation (Non-working days, Public holidays, St. Petersburg’s Economic Forum dates). Please check for more information on our web-site: http://www.nevskydvor.ru/en/prices/payment/
In order to be sure that there are no changes in a reservation the hotel has a right to make some telephone calls to the person who made a reservation. There will be no phone calls if the booked stay was paid (total or for the first day only) or it was secured with a credit card.
If a reservation is for 1 guest per room - bed preference is subject to hotel availability. If there are 2 or more guests per room - please, specify: King (double) or two beds (twin).
We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from mistake or error.